Frequently Asked Questions
What is Melanie’s approach?
Melanie uses a client focused strength-based collaborative, holistic, and integrative approach, drawing on the wisdom and interventions of many therapy models and the strengths of the individual, couple or family. She is focused on helping clients heal, manage their lives well, and form healthy relationships with themselves and others. Melanie respects clients’ individual spiritual and faith-based traditions as well as those who do not wish to engage in conversations of spirituality.
Tuesdays 9:00 am – 4:30 pm
Wednesdays 9:00 am – 4:30 pm
Thursdays 9:00 am – 4:30 pm
E-counselling is counselling via a secure online portal. There are many advantages of meeting in this way.
- You have access to professional counselling no matter where you live or are travelling; many people live in areas where there is no professional counsellor nearby.
- You don’t have to go anywhere; you can have a counselling session in the privacy of your own home or office. Many people prefer the comfort and safety of their own surroundings. This is especially important for those who don’t want anyone to know they are going for counselling or are unable to get out.
- You don’t need to worry about the weather or traffic; there are no transportation costs or hassles.
- You don’t have to spend time travelling to and from Melanie's office; this is particularly advantageous for those who would like a session before going to work in the morning.
- Meeting times are more flexible and you don’t have to dress up or even brush your teeth!
All you need is a good internet connection, a device that has audio and video capabilities, and a quiet place where you will not be disturbed.
Counselling doesn’t last forever. Melanie’s goal is to get you back into your life as quickly as possible so that you don’t have to keep coming for counselling. The number and frequency of sessions depends on the nature of the situation and how much distress you are experiencing.
Usually sessions will be more frequent at the outset to get some good momentum – then, sessions can be spread out as change occurs. When you meet with Melanie for the initial session, she will give you an idea of how many sessions you can expect. It is a good idea to book the sessions in advance so that you have the time set aside.
All sessions are 90 minutes.
Fee is $300 per session.
Services are typically not covered by insurance. However, Melanie is an approved provider for some insurers. It is best to check with your insurer. Melanie’s services may also be claimed by most health spending account benefits. Receipts that are not submitted for insurance claims may be tax deductible.
Fees are paid in full at the beginning of each appointment unless alternate third party payment arrangements have been made in advance. Visa and MasterCard are accepted.
Appointments may be changed or cancelled with 48 hours notice. Because the time is set aside for you and no one else can use that time if you don’t show up, you will be charged for the session if you don’t give 48 hours notice.